Status: Full-time position
Location: Hobbs,NM
Deadline Date:
Date Available: ASAP
Job Summary: Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store.The finance rep position is a predominantly a task oriented/driven position and requires a high level of effective time management skills, organization, ability to multi-task, a professional level of communication to your peers and management, and the ability to work in a fast paced team environment. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments. Perform other operational duties as assigned by management. May sell all products and services offered by the company.
Qualifications: Perform the following with reasonable accommodation
Work flexible hours (including evenings, weekends and holidays)
Stand for long periods of time
Ability to lift up to 25 pounds
Operate a personal computer, wireless equipment, copier and fax
Work in other locations as the needs of the business dictate what may be required
May be required to wear a uniform or company apparel as designated by management
Associate Degree
1 years of relevant work experience
Telecommunications industry knowledge
Excellent interpersonal, verbal and written communication skills, and attention to detail
Strong working knowledge of computer systems/software and computerized billing
Strong customer service skills
Thorough research skills
Duties: Store Operations
Inventory management - including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
Perform operational tasks to maintain audit-ready status in store at all times
Prepare bank deposits
Balance POS drawer
Process and prepare paperwork for recordkeeping and report generation
Work in conjunction with management for all monthly counts, reporting, and providing documentation for operational coaching opportunities for management follow up
Coordinatewith management any customer credit/refund concerns
Responsible for adherence to the iPOG, managing store resets and upholding merchandising standards
Instill a sense of pride and ownership in store appearance - understand that the store is the face of AT&T to every customer
Customer Experience with Internal and External Customers
Full understanding, acceptance and execution of AT&T's "Our Retail Promise"
Participate with store management in role plays, knowledge transfers, and sharing operational best practices on a regular basis to demonstrate "what right looks like" for store employees
Attend weekly personnel training/educational sessions
Escalate appropriately anyoperational issues or variances.
Employee Knowledge and Development
Consistently adhere to the Code of Business Conduct and Our Retail Promise
Understand operational compliance of back office processes, procedures and policies including Audit processes and procedures
Maintain diligent knowledge and communication process of all updates/changes to operational policies and procedures
Collaborates with peers to ensure best practices are shared and implemented
To Apply:
For more information on how to apply please visit
http://www.newmexicodiversity.com/j/t-ATT-Full-Time-Bilingual-Required-Finance-Representative--Hobbs-NM-e-ATT-l-Hobbs,-NM-jobs-j3123337.html