Status: Full-time position
Location: Alamagordo, NM
Job Summary: Baja Broadband, a TDS company, is seeking a Supervisor for the Alamogordo Residential Sales Team.
The Supervisor-Residential Sales is responsible for growing TDS Broadband revenues by interviewing, hiring, training, and coaching a team of door-to-door Residential Sales Representatives to meet and/or exceed their sales and revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS' Star Qualities. The individual will direct, supervise, train and evaluate the performance of staff members and are responsible for the day-to-day application of organizational policies and procedures.
The position offers a competitive base salary plus uncapped commission. TDS also offers a full benefits package.
Qualifications: Required Qualifications
Associate degree or higher OR 2+ years professional work experience.
2+ years outside sales experience.
1+ year(s) supervisory or sales management experience.
Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.
Understanding of the cable industry, including products and services.
Track record of success in sales.
Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone.
Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
Computer literacy (i.e., Excel, Word, email, Internet).
Ability to meet and exceed regular quota requirements.
Duties: Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations. This includes conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
Ensure that the sales team submits accurate and timely orders that abide by the established sales process
Track and manage the sales to install ratio to insure the highest number of installed sales.
Participate in community events with their team to promote and sell the company's products and services.
Manage customer accounts from the initial sale through installation process. Facilitate telephone follow-ups on all sales after install to ensure customer satisfaction.
Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
Maintain technical knowledge and interpersonal skills necessary to achieve success in position; other duties and responsibilities as assigned.
For more information or to apply online, visit