ENMU > Services > ITS > ENMU Microsoft Live Email FAQ

ENMU Microsoft Live Email FAQ

1. What is changing?

2. Why is it changing?

3. Who is this new email system for?

4. Why did ENMU select Outlook Live for this service?

5. How much mailbox space will I have?

6. Will Portales, Roswell, and Ruidoso students all have the same address?

7. Will my email address change?

8. What will happen to my old mailbox?

9. What user ID and password will I use to access the Microsoft Live services?

10. How do I access my new email?

11.What Web browsers are supported by the new web email system?

12. I forward my email to another email system. How can I continue to do this with the new email system?

13. How can I get help with the new system?

14. Will I keep the same e-mail address even if I am not enrolled every semester?

15. Can I have more than 10GB mailbox quota?

16. Can I use Outlook 2003/2007 to access my Outlook Live account?

17. If I currently sync my mailbox to my mobile device (i.e. phone), will I need to change my sync setup?

18. What happens to my calendar items in the current mailbox?

19 .What happens to my contact items in the current mailbox?

20. What happens to my Outlook Live mailbox after I graduate or discontinue attending ENMU?

21. If I am a ENMU employee and also a student, do I get two mailboxes?

22. When will alumni start using this new email system?

23. Will official university email communications to students be sent to my new Outlook Live mailbox?

24. Will my email content be treated as private by the University and Microsoft?

25 .I already have another email account (gmail, yahoo, hotmail, etc.), can I access all of my mail from one place?

26. What is a Sky Drive?

27.How do I set up Mozilla Thunderbird for access to Outlook Live?

28. How do I set up Outlook Express access to Outlook Live?

29. How do I set up Mail for Mac OS X for POP3 or IMAP4 access to my e-mail account?

30. How do I set up Entourage for access to my e-mail account?

31. How do I set up contacts synchronization on a Windows Mobile 6.0 phone?

32. How do I set up POP or IMAP e-mail on a BlackBerry Curve?

33. How do I set up Exchange ActiveSync on an AT&T Apple iPhone?

34. How do I set up POP or IMAP on an iPhone?

35. How do I set up Windows Mail for access to my e-mail account?

36. How do I set up Outlook 2007 to connect to my live.enmu.edu account using the Exchange server settings?

37. How do I set up Outlook 2003 to connect to my live.enmu.edu account using the Exchange server settings?

38. How do I set up Outlook 2010 to connect to my live.enmu.edu account using the Exchange server settings?

39.How do I access my Sky Drive using the "low vision" option in my live.enmu.edu account?

40. What is the benefit to Microsoft?

41. Will I receive ads?

42. How do I forward email in my old inbox to my new inbox?

43. When I am redirected from http://studentemail.enmu.edu/ to the Live login page, the page is blank. What do I do?

1. What is changing?
Eastern New Mexico University is increasing student mailbox size from a maximum of 250MB (megabytes) to 10GB (gigabytes). This increase in mailbox size is made possible by Microsoft through an agreement signed by Eastern New Mexico University and Microsoft to utilize Microsoft Outlook Live@edu. In addition to the increase in mailbox size, students will have the availability for 25GBs of document storage, mobile applications, collaborative services, and the account for life.

2. Why is it changing?
As a part of ENMU’s green initiative, Microsoft’s Live@edu has been chosen to replace our expiring old systems. This will provide students and alumni with additional mailbox capacity and other features not provided by the current University email system.

3. Who is this new email system for?
This new email system is for retirees, students and our alumni.

4. Why did ENMU select Outlook Live for this service?
ENMU selected Microsoft Live@edu after extensive evaluations of as it integrates seamlessly with our current Microsoft Active Directory infrastructure. We evaluated all options such as upgrading our entire current email system. We reached out to all vendors and evaluated their products. After extensive evaluations and research against our needs and criteria we selected Microsoft Live@edu because of the similarities with the existing Exchange email system and other critical factors such as integration with other systems currently in place and the collaborative tools that only Microsoft provides our current network environment, unlike other email offerings such as Google (gmail) and Hotmail. Microsoft Live@edu provides several features, such as SSO or single sign on and password synchronization.

5.How much mailbox space will I have?
Your mailbox will have a maximum size of 10GB and a maximum individual message size of 20MB.

6. Will Portales, Roswell, and Ruidoso students all have the same address?
As of August, 2, 2010, Portales, and Ruidoso students will have a First.LastName@enmu.edu account within the Microsoft Live email system. Roswell students will remain on the old system until December 31, 2010 and continue to have First.LastName@enmu.edu. More details will be posted at a later date.

7. Will my email address change?
If you are a student on the Roswell, Ruidoso or Portales campus your email address will not change as of now.

8. What will happen to my old mailbox?
Your old mailbox address will remain available until December 31, 2010. It is the student’s responsibility to log into their old email account http://studentemail.enmu.edu/ and manually forward or download their old emails, contacts, and calendars, if they wish to archive.

9. What user ID and password will I use to access the Microsoft Live services?
You will use your First.LastName@enmu.edu or ENMU issued email address as the userid and the password is initially set to your ENMU ID card number. You will be required to change it when you first log on.

10. How do I access my new email?
You can access the new email by going to:
http://studentemail.enmu.edu/ and clicking on the link “New Email System.”

11.What Web browsers are supported by the new web email system?
Internet Explorer 6, 7, and 8, Safari, and Mozilla Firefox are all supported.

12.I forward my email to another email system. How can I continue to do this with the new email system?
To forward your email to another email system you will need to login to your new email system through http://studentemail.enmu.edu/ and then you will need to create a contact pointing to the email account you want it forwarded to. While still in your email, click the options button on the upper right corner. This will open the option screen, on the left side click Organize E-Mail. This is where you can create rules. To create a new rule click “New” and set the “When message arrives” to “Apply to all messages”, then under “do the following” select either forward or redirect and then select the contact you created.

13.How can I get help with the new system?
For assistance, please contact the Eastern New Mexico University ITS Help Desk Line at 4357 or 2692.

14.Will I keep the same e-mail address even if I am not enrolled every semester?
You will always have the “@enmu.edu” email address.

15.Can I have more than 10GB mailbox quota?
The maximum space allowed is a 10GB storage space, and 20MB attachment size.

16.Can I use Outlook 2003/2007 to access my Outlook Live account?
Outlook 2003 will only connect up to Outlook Live@edu with either pop3 or imap4. Outlook 2007 will also connect up to Outlook Live@edu using pop3 or imap4; however, if you install the Outlook Live@edu connector with Outlook 2007, it will connect using native exchange mode. Connecting using Outlook 2007 client provides access to additional features and best experience.

17. If I currently sync my mailbox to my mobile device (i.e. phone), will I need to change my sync setup?
The new solution has a different address you will need to update the configuration on the mobile device to check the new email system.

18.What happens to my calendar items in the current mailbox?
We do not, unfortunately, have a technical solution to migrate your old calendar items to the new email system. You may continue to access your old calendar information through until December 31, 2010.

19. What happens to my contact items in the current mailbox?
We do not, unfortunately, have a technical solution to migrate your old contacts items over to the new email system; however, you will continue to access your old contacts information through until December 31, 2010.

20. What happens to my Outlook Live mailbox after I graduate or discontinue attending ENMU?
After you graduate and as an alumnus, you will retain your email address but however, you will be removed from Eastern New Mexico University global address list. Under the terms of agreement entered into by Eastern New Mexico University and Microsoft your email address will not be shared, marketed or sold and your emails will not be mined, however, Microsoft “may” send ONLY Microsoft related product information to you.

21.If I am a ENMU employee and also a student, do I get two mailboxes?
If you are an employee all corresponding email will go to your current inbox.

22. When will alumni start using this new email system?
All alumni currently with mailboxes will be migrated to use the new email.

23. Will official university email communications to students be sent to my new Outlook Live mailbox?
All official ENMU email communications will be sent to the new outlook live.enmu.edu mailbox.

24. Will my email content be treated as private by the University and Microsoft?
Your email contents will be treated as private under the terms of agreement entered into by Microsoft and Eastern New Mexico University.

25.I already have another email account (gmail, yahoo, hotmail, etc.), can I access all of my mail from one place?
While we cannot test and verify every email provider out there, most email systems allow pop3 connections for inbox content download. Outlook 2007 with Outlook Live connector (http://office.microsoft.com/en-us/outlook/HA102225181033.aspx) allows Outlook 2007 client to connect to your mailbox. Also Outlook can natively connect through pop3 and imap4 to other mail systems that support these protocols. As a reminder, ITS can only support email distribution to your live.enmu.edu account. We cannot support mail delivery if email is forwarded, or “popped” to another account.

26. What is a Sky Drive?
Sky Drive is 25GB of private disk space, accessible through your web browser, where you can store any computer files you wish. There is a maximum file size of 50MB per file.

27.How do I set up Mozilla Thunderbird for access to Outlook Live?

Open Mozilla Thunderbird. The Account Wizard will run the first time that you open Thunderbird. If the Internet Connection Wizard does not run when you first open Thunderbird, do the following:

On the Tools menu, click Account Settings.

On the Account Settings page, click Add Account.

In the Account Wizard, on the New Account Setup page, select Email account, and then click Next or Continue.
On the Identity page, in the Your Name box, enter the name that you want to appear in the "From" field of your outgoing messages and then, in the Email Address box, enter your e-mail address.
On the Server Information page, select POP or IMAP, and then click Next or Continue. You might want to use IMAP4 because it supports more features.
In the Incoming Server and Outgoing Server boxes, enter the appropriate server names, and then click Next or Continue.

POP3 and IMAP incoming servers: Enter outlook.com
SMTP server: Enter pod51004.outlook.com for the SMTP server name for On Campus computers.
Ports and Security
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
For off campus computers, you will have to use your Internet Service Providers (ISP) SMTP server name with associated login credentials. Then click Next.

On the Incoming User Name box, enter your email address. On the Outgoing User Name box, enter email address and then click Next.

On the Account Name page, enter the name you want to use to refer to this e-mail account, and then click Next .
On the Congratulations page, review your configurations, and then click Finish to exit.
Click on Cancel when it asks for your password.
Click on Tools then Account Settings
Click on Server Settings
Verify that User_Name is First.LastName@enmu.edu
On the Server Settings page, under Security Settings, select TLS, and then click OK.
Click on the Get Mail button and enter your password.

(Instructions have not yet been tested)

28. How do I set up Outlook Express access to Outlook Live?

Open Outlook Express. The Internet Connection Wizard will run the first time you open Outlook Express. If the Internet Connection Wizard doesn't run when you first open Outlook Express, do the following:

On the Tools menu, click Accounts.
In the Internet Accounts dialog box, click Add, and then click Mail.

On the Your Name page, enter your full name in the Display name box.
On the Internet E-mail Address page, enter your e-mail address in the E-mail address box.
On the E-mail Server Names page, in the drop-down menu under My incoming mail server is a <type> server, select IMAP.
Under Incoming mail (POP3, IMAP or HTTP) server, enter your POP3 or IMAP4 server name. If you access your e-mail account online using the outlook.com Web site, enter outlook.com for the POP or IMAP server name. IMAP4 supports more features.
Under Outgoing mail (SMTP) server, enter the SMTP server name. If you access your e-mail account online using the outlook.com Web site, enter pod51000.outlook.com for the SMTP server name for On Campus Computers. For off campus computers you will have to use your Internet Service Providers (ISP) SMTP server name with associated login credentials. Click Next.
On the Internet Mail Logon page, in the Account name box, enter your e-mail address. In the Password box, enter your password. If you want Outlook Express to remember your password, select the check box next to Remember password. Click Next.
On the Congratulations page, click Finish.
On the Internet Accounts page, select the account you just set up for your e-mail account, and then click Properties.
On the Properties page for the account, click the Advanced tab, and then do the following:

Under Server Port Numbers, under Outgoing mail (SMTP), select This server requires a secure connection (SSL).
Under Incoming mail (IMAP) or Incoming mail (POP3), select This server requires a secure connection (SSL).
If you're using POP3, it's a good idea to set up your client to keep a copy of the messages you retrieve to your local computer on the server. To do this, under Delivery, click Leave a copy of messages on the server. This lets you access your messages from a different mail program.
Click Apply.

On the Servers tab, under Outgoing Mail Server, click My server requires authentication.
Click Apply, and then click OK.
On the Internet Accounts page, click Close.
If you're using IMAP4, a message appears that asks you if you want to download folders for the mail server you added. Click Yes. Use the Outlook Express user interface to select which folders to synchronize between the server and your local computer, and then click OK.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

29. How do I set up Mail for Mac OS X for POP3 or IMAP4 access to my e-mail account?

Open Mail, and then do one of the following:

If you've never set up any e-mail accounts using Mail, the Welcome to Mail page appears. Go to step 2.
If you've already created e-mail accounts using Mail, on the Mail menu, click Preferences. On the Accounts tab, click the plus sign (+) at the bottom of the navigation pane to open the Add Account window.

On the Welcome to Mail or Add Account window:

In the Full Name box, enter the name you want to display to people you send e-mail to.
In the Email Address box, enter your primary e-mail address.
In the Password box, enter the password for your Outlook Live account, and then click Continue.

In the Incoming Mail Server window, enter the following:

Next to Account Type, select POP or IMAP. You might want to use IMAP because it supports more features.
In the Description box, enter a name that will remind you what this e-mail account is for.
In the Incoming Mail Server box, enter the IMAP4 or POP3 server name. If you access your e-mail account online using the outlook.com Web site, enter outlook.com for the POP or IMAP server name.
In the User Name box, enter your email address. In the Password box, enter the password for e-mail account if it's not already shown in that field.
Click Continue. Mail will test your connection to the incoming server using default settings.

If the Incoming Mail Security box appears, select Use Secure Sockets Layer (SSL), and then click Continue.
In the Outgoing Mail Server window, do the following:

In the Description box, enter the name for this mail server, for example, "Outlook sending server".
In the Outgoing Mail Server box, enter the SMTP server name. If you access your e-mail account online using the outlook.com Web site, enter pod51004.outlook.com for the SMTP server name for On Campus Computers. For off campus computers you will have to use your Internet Service Providers (ISP) SMTP server name with associated login credentials.
Make sure the Use only this server check box is selected.
Select the Use Authentication check box. In the User Name box, enter your e-mail address. In the Password box, enter your password. Click Continue.
Click Continue. Mail will test your connection to the outgoing mail server using default settings.

If the Outgoing Mail Security box appears, select Use Secure Sockets Layer (SSL), using port 993 and then click Continue.
If you're using IMAP4, in the Account Summary box, make sure the Take Account online check box is selected, and then click Create.
If you're using POP3, we recommend that you set up your client to keep a copy of the messages that you retrieve to your local computer on the server. This lets you access your messages from a different mail programs. To keep a copy of these messages on the server, do the following:

In the Account Summary box, make sure the Take Account online check box isn't selected, and then click Create.
In Mail, on the Mail menu, click Preferences.
On the Accounts tab, in the navigation pane, select the account you want.
In the right pane, click Advanced.
Clear the Remove copy from server after retrieving a message check box, and then close the Accounts window.

If you don't want Mail to keep a copy of your messages on the server, select the Take account online check box, and then click Create.
If Mail doesn't connect, you might need to verify that Mail is set up to send and receive mail using the security setting known as Secure Sockets Layer (SSL) using port 993. You can verify that Mail is set up to use SSL as follows:

In Mail, click Mail > Preferences >Accounts.
On the Accounts tab, select the account you want, and then click Advanced.
On the Advanced tab:

Make sure Use SSL is selected.
Make sure the Port is 993 if you're using IMAP4. The Port should be 995 if you're using POP3.
Make sure the Authentication is Password.
Make sure the Domain Name text box is empty.

On the Account Information tab:

Under Outgoing Mail Server (SMTP), make sure Use only this server is selected.
Under Outgoing Mail Server (SMTP), click the drop-down menu, and then click Edit Server List > Advanced.
Under Server port, make sure Use Secure Sockets Layer (SSL) is selected.
Make sure the Server port is 25. Most Internet e-mail programs and e-mail servers are set up to send e-mail through port 25. This usually works just fine. But, in some cases, sending mail through port 25 may result in an error, or sending mail may just not work reliably. In those cases, you can try to change the outgoing port setting (also known as the sending port or SMTP port) in your Internet e-mail program from 25 to 587. If you still can't send mail after trying both ports, contact the person who manages your e-mail account.
Under Authentication, verify that Password is selected.
In User Name, enter your e-mail address. In the Password box, enter your password, and then click OK.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

30. How do I set up Entourage for access to my e-mail account?

In Entourage for Mac, on the Tools menu, click Accounts > New.
On the Set Up a Mail Account page, skip to the bottom of the page and click Configure Account Manually. Do not type your e-mail address or select any options on that page.
In the New Account window, under Add new mail account, select IMAP or POP from the drop-down menu next to Account type, and then click OK. You might want to use IMAP because it supports more features.
On the Edit Account page, do the following:

Under Account name, type a name for this account.
Under Personal Information:
Next to Name, enter the name you want people to see when you send them e-mail.
Next to E-mail address, enter your full e-mail address, for example: username@enmu.edu

Under Receiving mail:

Next to Account ID, enter your email address. If you're using IMAP4, next to IMAP server enter the IMAP4 server name. If you're using POP3, under POP server, enter the POP3 server name. If you access your e-mail account online using the outlook.com Web site, enter outlook.com for the POP or IMAP server name.
Next to Password, enter your password. If you want to save your password, you can select the check box next to Save password in my Mac OS key chain.
Click "Click here for advanced receiving options".
In the pop-up window that appears, select the check box next to This IMAP service requires a secure connection (SSL), and then click the close button in the upper-left corner of the pop-up window.

Under Sending mail:

Next to SMTP server, enter the SMTP server name. If you access your e-mail account online using the outlook.com Web site, enter pod51000.outlook.com for the SMTP server name for On Campus Computers. For off campus computers you will have to use your Internet Service Providers (ISP) SMTP server name with associated login credentials.
Click "Click here for advanced sending options".
In the pop-up window that appears, do the following:

Select the check box next to SMTP service requires secure connection (SSL).
Use the default port 25.
Select the check box next to SMTP server requires authentication.
Select the Use same settings as receiving mail server option, and then click the close button in the upper-left corner of the pop-up window.

On the Options page, select the options you want. If you're using IMAP4, you can also select options on the Advanced page.

In the Edit Account window, click OK to save your settings.
Close the Accounts dialog box.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

31. How do I set up contacts synchronization on a Windows Mobile 6.0 phone?

On the mobile phone, from the home screen, click Start, and then click ActiveSync.
Click Menu, and then click Configure Server.
Enter the server address. The server address is m.outlook.com.
Select the This server requires an encrypted (SSL) connection check box.
Click Next.
Enter your user name, password, and domain.
Select the Save password check box.
Click Next.
Select the check box for Contacts, and also the check box for each kind of information you want to synchronize, and then click Finish.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

32. How do I set up POP or IMAP e-mail on a BlackBerry Curve?

From the BlackBerry home screen, click BlackBerry Setup > Set up Internet E-mail > Add An Email Account.

Type your e-mail address and password, and then click Next.
If your BlackBerry device can't determine the appropriate server settings, click I will provide the settings to add this email account.
Scroll down and then click Next.
Select Internet Service Provider Email (POP/IMAP), and then click Next.
Security:
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

33. How do I set up Exchange ActiveSync on an AT&T Apple iPhone?

If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add
Tap Microsoft Exchange.
Tap in the E-mail box and enter your full e-mail address (for example, username@enmu.edu).
Tap in the Username box and enter your email. Tap in the Password box and enter your password.
Optionally, tap in the Description box and enter a short description for the account.
Security:
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF.
Tap Save.
If you're prompted to create a new pass code, tap Continue and enter a numeric pass code. You'll need to enter the pass code twice.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

34. How do I set up POP or IMAP on an iPhone?

If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
Tap Other.
Tap in the Name box and enter your full name.
Tap in the Address box and enter your full e-mail address.
Tap in the Password box and enter your password.
Tap Save.
Tap either IMAP or POP.
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
Tap Save.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

35. How do I set up Windows Mail for access to my e-mail account?

Start Windows Mail. The Internet Connection Wizard runs the first time it's opened. If the Internet Connection Wizard doesn't run when you first open the program, do the following:

On the Tools menu, click Accounts.
In the Internet Accounts dialog box, click Add.
On the Select Account Type page, click E-mail Account, and then click Next.

On the Your Name page, enter your full name in the Display name box.
On the Internet E-mail Address page, enter your e-mail address in the E-mail address box, and then click Next.
On the Set up e-mail servers page, in the drop-down menu under Incoming e-mail server type, select IMAP or POP3. You might want to use IMAP because it supports more features. Do the following:

Under Incoming mail (POP3 or IMAP) server, enter the IMAP or POP server name. If you access your e-mail account online using the outlook.com Web site, enter outlook.com for the POP or IMAP server name.
Under Outgoing e-mail server (SMTP) name, enter pod51000.outlook.com for the SMTP server name for On Campus Computers. For off campus computers you will have to use your Internet Service Providers (ISP) SMTP server name with associated login credentials.
Select the check box next to Outgoing server requires authentication, and then click Next.

On the Internet Mail Logon page, enter your e-mail address and password. If you want Windows Mail to remember your password, select the check box next to Remember password. After you've entered this information, click Next.
On the Congratulations page, select the one of the following check boxes, and then click Finish.

If you're using IMAP4, the check box text says Do not download my e-mail and folders at this time.
If you're using POP3, the check box text says Do not download my e-mail at this time.

On the Internet Accounts page, under Mail, select the account you just set up, and then click Properties.
On the Properties page for your account, click the Advanced tab, and do the following:

Under Server Port Numbers, under Outgoing mail (SMTP), select the check box next to
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
If you're using POP3, it's a good idea to set up your client to keep a copy of the messages that you retrieve to your local computer on the server. To do this, under Delivery, click Leave a copy of messages on server. This lets you access your messages from a different mail program.

Click Apply, and then click OK.
On the Internet Accounts page, click Close.
If you're using IMAP4, a message appears that asks if you want to download folders from the mail server you added. Click Yes. Use the Windows Mail user interface to select which folders you want to synchronize between the server and your local computer, and then click OK.

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)
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36. How do I set up Outlook 2007 to connect to my live.enmu.edu?

Open Outlook 2007. If the Outlook 2007 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.

If the Outlook 2007 Startup wizard doesn't appear, on the Outlook 2007 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. Click Cancel
After canceling the Account Wizard, click on Manual Configuration.
Click Internet Email
Fill in "Your Name"
Email Address is your email address
Account Type: IMAP
Incoming Mail Server: pod51004.outlook.com
Outgoing Mail Server (SMTP): pod51004.outlook.com
Username is your email address
Password is your email password
Check Remember password
Check "Require logon using Secure Password Authentication"
Click on "More Settings", and Click the "Advanced Tab"
Server Port Numbers:
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
Click OK, Click Next
is successfully configured to use Microsoft Exchange. Click Finish.

(More details at http://help.outlook.com/en-US/140/cc511396.aspx?r=ia&s=EDU_Org_Own_E14_R4)

(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

37. How do I set up Outlook 2003 to connect to my live.enmu.edu account using the Exchange server settings?

Open Outlook 2003. If the Outlook 2003 Startup page doesn't open, do the following:

On the Tools menu, click E-Mail Accounts.
On the E-Mail Accounts page, under E-mail, click Add an e-mail account, and then click Next to go to step 2.

If the Outlook 2003 Startup page opens when you start Outlook:

Click Next on the first page of the wizard.
On the Account Configuration page, click Next again.

Open Outlook 2003. If the Outlook 2003 Startup page doesn't open, do the following:

On the Tools menu, click E-Mail Accounts.
On the E-Mail Accounts page, under E-mail, click Add an e-mail account, and then click Next to go to step 2.

If the Outlook 2003 Startup page opens when you start Outlook:

Click Next on the first page of the wizard.
On the Account Configuration page, click Next again.

On the Server Type page, select Microsoft Exchange Server, and then click Next.
On the Exchange Server Settings page, provide the following information:

In the Microsoft Exchange Server box, type the server name that was given to you by the person who manages your e-mail account (sometimes called an e-mail administrator).
In the User Name box, type your e-mail alias, and then click Next.

Continue to follow the wizard. Specify any additional settings that may have been given to you by the person who manages your e-mail account. When you've set up your account, click Finish.

(More details at: http://help.outlook.com/en-US/140/ff678796.aspx?r=ia&s=EDU_Org_Own_E14_R4)
(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

38. How do I set up Outlook 2010 to connect to my live.enmu.edu account using the Exchange server settings?

Open Outlook 2007. If the Outlook 2007 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.

If the Outlook 2007 Startup wizard doesn't appear, on the Outlook 2007 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. Click Cancel
After canceling the Account Wizard, click on Manual Configuration.
Click Internet Email
Fill in "Your Name"
Email Address is your email address
Account Type: IMAP
Incoming Mail Server: pod51004.outlook.com
Outgoing Mail Server (SMTP): pod51004.outlook.com
Username is your email address
Password is your email password
Check Remember password
Check "Require logon using Secure Password Authentication"
Click on "More Settings", and Click the "Advanced Tab"
Server Port Numbers:
Incoming Mail Server: pod51004.outlook.com
Port: 993
Security: SSL
Outgoing Mail Server: pod51004.outlook.com
Port: 587
Security: TLS
Click OK, Click Next
is successfully configured to use Microsoft Exchange. Click Finish.

(More details at: http://help.outlook.com/en-US/140/dd253202.aspx?r=ia&s=EDU_Org_Own_E14_R4)
(Instructions have not yet been tested; please feel free to offer feedback at admin@live.enmu.edu)

39.How do I access my Sky Drive using the "low vision" option in my live.enmu.edu account?
Navigate to skydrive.live.com and sign in with your SD credentials.

40. What is the benefit to Microsoft?
Microsoft hopes you will have a positive experience with them, and you will continue to use their products after you graduate or are no longer a student of ENMU.

41. Will I receive ads?
While you are enrolled at Eastern New Mexico University you will not receive ads, however, after you graduate or are no longer enrolled you will see some advertisements, as you do on other mail services.

42. How will I forward my email from my old inbox to my new Live inbox?
Simply log into you old inbox at http://studentemail.enmu.edu/ and then forward your old email to yourself. This will reroute your email to your new inbox. When doing this, please take time to consider email not needed. Also note, that the old email system will be online until Dec. 31, 2010.

43. When I am redirected from http://studentemail.enmu.edu/ to the Live login page, the page is blank. What do I do? This is an issue with either conflicting cached cookies or temporary Internet files. The solution is to delete them. Go to Tools>Internet Options>Click "Delete". Make sure "Cookies", and "Temporary Internet files" are checked and click "Delete". Next close and reopen the browser. This should resolve the issue.

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