ITS Student Resources

ENMU provides students with a network account which allows students to use email, register for classes, check your schedule, view your grades, and view account balances as well as the opportunity to create your own personal web account. Wireless hot spots are located in most buildings on campus. Student housing has complete wireless coverage.

Information Technology Services provides resources and consulting services that enable students, faculty and staff at Eastern New Mexico University to make maximum use of the appropriate information technology tools in their learning, teaching, research, outreach, administration and support activities.

All students must adhere to the University Computer Use Policies and Procedures. Failure to abide by the guidelines in the policy shall subject any user of the University computer system to sanctions, which may result in denial of computer account privileges, and/or disciplinary action, which could lead to expulsion from the University, dismissal from a position or legal action.

For information on computer labs, please visit Computer Labs and Facilities. For any other student related information, please use the navigation links below or on the sidebar to find what you need.

 

 

Network Access

ENMU provides students with a network account which allows students to use:

  • Lab login
  • Email
  • Register for classes
  • Check schedule
  • View grades
  • View account balances
  • Create a personal Web account

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Email/Blackboard

Email and Blackboard accounts are created automatically when students are admitted and must be activated to get username, password and email address.

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Account Pickup

Click to learn how to activate your account online, or if in one of our computer labs on campus, double click the "activate account" icon. Activation is only necessary one time for the entire time enrolled at ENMU and you will not be able to access the information again, so print the information given. If you are not given your account information call the Helpdesk at 575.562.4357.

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Student Email Password (Forgotten or Not Working)

Contact the Helpdesk at 575.562.4357 or go by the UCC computer lab desk to have your email password reset. The student will be required to provide their ID card. Once the account information has been verified, the email password will be reset to default student ID number. At first login, student will be required to change email password.

 

Eastern's ITS professionals will never ask you to verify any of your account information by email. If an email is received asking for personal information (such as log on username and password) please, do not respond!

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Blackboard

Instructors for both online and on campus courses use Blackboard to keep in touch with their students.

  • Post the course syllabus
  • Post assignments
  • Keep in touch with students
  • Set up discussion areas and assignment drop boxes
  • Send email

 

To Log Into Blackboard

  1. Go to the ENMU homepage (www.enmu.edu)
  2. Under Current Students menu, click "login to Blackboard"
  3. Enter your Blackboard username and your password, then click on the button
    (If you need this information, use the Activate Your Account link on Blackboard Login page.)
  4. All your classes should be listed. Click on the title to open the specified course homepage.

If you experience any problems, contact the Blackboard Helpdesk. Blackboard has a maintenance every Friday from midnight to 4 a.m. in which you may experience problems.

The Blackboard Helpdesk is closed on Sundays, holidays and during University closures.

Contact Information
Blackboard Helpdesk
Toll free at 877.755.3668 or 575.562.4999
Monday–Saturday 8 a.m.–10 p.m.
enmu.blackboard.com

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Personal Web Pages

Web accounts can be obtained by students and employees of ENMU. The pages are published on the net. The account requires an application which may be obtained here, or at the University Computer Center Lab Desk. The terms and conditions of this account can be found on the Personal Web Page Agreement Form, or call the helpdesk at 575.562.2277.

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Portal Communities Agreement

The Portal communities served by the University's web services are accessible by Internet users around the world and are subject to all local, state, federal and international law as well as University policies. It is important that the obligations of both the User and the University be clearly understood. Therefore, the University and the User, whose signature appears below, agree to the terms and conditions. If the User is a University approved and recognized organization, then the organization shall designate an individual sponsor to be responsible for content on the Portal community; and the individual sponsor shall acknowledge the terms and conditions and sign it. The account requires an application which may be obtained at http://www.enmu.edu/services/its/portal_communities_agreement.pdf

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Residence Hall Support

For personal computers, assistance from video tutorials pertaining to ResLan click here or during ResLan hours–for approximately six-weeks in the beginning of each semester at Bernalillo Hall, Room 130, schedules will be posted or call the Helpdesk at 575.562.4357 for an appointment.

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Contact Information

ENMU Station 15
1500 S Ave K
Portales, NM 88130
Helpdesk@enmu.edu

For assistance, please call the helpdesk at 575.562.4357

Open:
Monday–Thursday: 7:30 a.m.–5:30 p.m.
Friday: 7:30 a.m.–5 p.m.

Telephone Support:
Monday–Thursday: 5:30–9 p.m.
Friday 5:30–7 p.m.
Saturday and Sunday: Noon–9 p.m.