Status: Full-time position
Location: Odessa,TX
Salary: $2,394.00 per month+benefits
Deadline Date:
Date Available:
Job Summary: Dispatcher (I) perform a full range of telephone operational duties in a 24-hour facility:
Receives and records emergency and routine business calls; process and prioritize incoming calls for police, fire, and EMS assistance.
Responsible for answering all incoming phone lines including all 9-1-1 lines; provides support requests for Police and Fire, and EMS personnel; provides Emergency Medical Dispatch (EMD) protocols to citizens requiring medical assistance.
Other Requirements:
A valid Texas driver’s license with a driving record that meets City guidelines; Willingness and/or ability to work rotating shifts, holidays and weekends; work on an on-call basis, work overtime, work irregular duty assignments, work under undesirable and hazardous conditions; Conform to department grooming standards; Successfully pass a personal background investigation, medical physical, drug screen and oral interview; Work alone; Attend educational sessions as required; travel out of town for one day or more; Maintains proficiency and training requirements of a Telecommunications Operator; Regular attendance at work and arrives on time; Ability to get along with other employees and the public.
Qualifications: High school diploma
or
G.E.D. certification
Duties: 1. Answer and routes routine incoming telephone calls to various departments when applicable.
2. Provides information and assistance to the public.
3. Receives, records, prioritizes, incoming calls for Police, Fire, and EMS and inputs data via Computer Aided Dispatch (CAD) system.
4. Proficiency with Emergency Medical Dispatch protocols and effective communications with the caller to help others, save lives, and reduce disability.
5. Answer all routine, TDD/TTY, and E-9-1-1 in courteous and professional manner calls and respond appropriately.
6. Responsible for the accuracy of call types; the contact location, and prioritizing the urgency of each call.
7. Provides support service and updates as needed, i.e., street indexes, data entry, on call personnel list, map and flip chart, and other pertinent information.
8. All other duties as assigned.
To Apply:
For more information about this position and how to apply please visit https://odessa-tx.peopleadmin.com/postings/1432