When you have a child or a friend attending ENMU, you can remind them they can connect at the Counseling Corner if they are feeling overwhelmed or just need to talk.
Our licensed counselors are equipped to help students deal with short-term issues like depression, anxiety, phobias, relationship problems, anger management, communication problems, fear of failure and more.
All of our counseling services are confidential and available to give our Greyhounds the help they need, when they need it.
Counseling Records and Confidentiality
As a parent, you might be wondering if your Greyhound's interaction with our office is documented in their academic record. All counseling information is protected by counselor-client confidentiality and will never be part of a student's academic record.
Mental health records are separate from academic files. The record belongs to the Office of Counseling and Career Services. Confidentiality within the office is considered essential for effective treatment. By law and professional ethics, the limits of confidentiality may be exercised if, in the judgment of the counselor, the student is:
- Suspected of child abuse or elderly abuse.
- A serious threat to self or others.
- The counselor receives a valid court order to release information.
If, as a part of an employment process or security screening the student may sign a release of records form. We ask that the student sign our own form to ensure that they are freely and knowingly releasing a brief summary of their contact with us. Along with this, if you wish to see your student's record, you will only be allowed to do so if the student signs a counseling record release granting permission.
How Can Students Connect with Counselors?
Students can connect at the Counseling Corner in one of the following ways:
Texting is available 24 hours per day with no appointment required. Text messages to 575.825.1978.
You can connect with our staff at the Counseling Corner 24/7 via a platform that you already use and trust: text. Reach out for any type of situation that you would need immediate emotional assistance. If you experience a delay during business hours (Mondays to Fridays, 8 a.m. to 5 p.m.), please be aware that our staff might be in a counseling appointment. They will get back to you as soon as they are available. We are also available via WhatsApp and IMessage. We take your privacy seriously and will take strict measures to keep our conversations confidential!
Over the Phone
Can’t get into the office, but want to talk in real-time? Make an appointment for a counseling phone call at 575.562.2211.
Schedule a counseling appointment to be held over the phone; you can schedule this appointment by either calling our office at 575.562.2211 or by filling out the Counseling Corner form (requires ENMU portal login) and waiting for a call back. This delivery method gives you access if you don't have good internet connection, struggle with online video appointments, or if you are are unable to come in physically for an in person appointment. We take your privacy seriously and will take strict measures to keep our conversations confidential!
In-person counseling is the standard of therapy for working through issues. Make an appointment at 575.562.2211.
You can schedule an in person appointment either by calling our office at 575.562.2211 or by filling out the Counseling Corner form (requires ENMU portal login) and waiting for a call back. Though this is the standard delivery method used to work through mental health concerns, due to COVID-19, we strongly advise students to schedule counseling appointments either over the phone or by online video. We take your privacy seriously and will take strict measures to keep our conversations confidential!
We have Microsoft Teams available for video meetings online. Use our Counseling Corner form to make an appointment.
You can schedule your counseling appointment to be held over Microsoft Teams. You can schedule this appointment by either calling our office at 575.562.2211 or by filling out the Counseling Corner form (requires ENMU portal login) and waiting for a call back. Prior to your scheduled appointment, we will email you a unique link for your counseling session that works off of your ENMU email account. We take your privacy seriously and will take strict measures to keep our conversations confidential!
Sometimes when Greyhounds have situations that pull them away from their academic efforts, they will tell a friend or family member who can fill out our Absence Alert Form. This form provides us with enough information to contact the student's professors or on-campus employers so the student doesn't have to worry about contacting everyone in the midst of a crisis.
This form asks for the expected duration of absence and if possible, the reason for the absence. The intention of the alert is to inform, but does not excuse the absence. It is still the student's responsibility to contact with their professors or employers when the student is able to do so.
Crisis Situation Contacts
- ENMU Text Line: 575.825.1978
- ENMU On-Call Counselor: 575.607.5689
- Roosevelt County Hospital: 575.359.1800
- ARISE Sexual Assault Services: 575.226.7263
- NM Crisis and Access Line: 855.NMCRISIS (855.662.7474)
- National Hopeline Network: 800.SUICIDE
- National Suicide Prevention Hotline: 800-273-8255 (TALK)
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For More Information Contact
ENMU Station 34
1500 S Ave K
Portales, NM 88130